Privacy Policy

1. Data Collection

We collect the following types of personal information from users:

  • Email addresses
  • Phone numbers

We also collect non-personal information such as device information.

2. Data Usage

We use the personal information collected from users for the following purposes:

  • Authentication
  • Processing transactions
  • Marketing

We do not use any personal information for advertising purposes. Non-personal information is used to send notifications and maintain the platform.

3. Data Sharing

We share user data with the following third parties for specific purposes:

  • Google Firebase for notifications
  • Postmark for emails

We may also disclose user data under legal requirements or during business transfers.

4. Data Protection

We take the following measures to protect user data:

  • Encryption
  • Secure servers

In the event of a data breach or security incident, we will isolate the breach, notify affected users about the breach, its effects, and the remedial action taken.

5. User Rights

Users can access, update, or delete their personal information by accessing their accounts page on the app. Currently, we do not provide users with the option to opt out of data collection or marketing communications.

6. Data Retention

We retain personal information as long as the user is using the app or for 7 days after deleting the app. The retention period is determined based on whether the user has deleted the app or not.

7. Cookies and Tracking

We do not use cookies or other tracking technologies on our platform. Therefore, users do not need to manage cookie preferences.

8. Children's Privacy

We do not collect information from users under the age of 18. We enforce an age restriction to protect the privacy of minors.

9. International Data Transfers

We do not transfer user data to other countries.

10. Policy Updates

Users will be informed about changes to the privacy policy via email. We review and update our privacy policy when necessary.

11. Contact Information

If users have questions or concerns about their privacy, they can contact us at support@rgt.co.ke.